Shopify App Privacy Data

  • What information do you collect through Shopify’s APIs?
    shop information => shop domain, shop id, shop state (online/offline) .
    shop products information => Product id.
    shop app’s owned metafields, metaobjects

    app’s access scopes: read_products,write_products,write_metaobject_definitions,read_metaobjects,write_metaobjects
  • What information do you collect directly from the merchant? For example, do you ask them for contact details? Do you ask them for information about the merchant’s customers? Do you generate automated logs relating to the merchant’s use of your app?
    We don’t ask for contact details.
    We don’t ask for information about the merchant’s customers.
    Logs are only generated to ensure the app is working properly (in case of an error/exception).
  • What information do you collect directly from merchants’ customers? For example, do you drop cookies or use other tracking technologies on their devices? Do you log information relating to how customers visit or navigate particular stores?
    No, we don’t collect any information from merchants customers.
  • How do you use the information you collect? Do you use this information for any purposes other than providing your app’s services?
    No.
  • For how long do you store or retain the data that you collect?
    48 hours after the merchant deletes/uninstalls our app, shopify sends a webhook request to our app and we delete all the merchant’s related data from our database.
    session, settings, reviews, imports
  • Are you established in Europe? Are you storing or processing information outside of Europe?
    Yes, we are established in Europe (Germany). No, we dont process information outside of Europe.
  • How can merchants contact you if they have additional questions? Some jurisdictions require that you also include a physical address.
    Name: Eugen Bunen
    Phone: +49 160 96680411
    E-Mail: support@cimenio.com